The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All pieces are handmade and should be washed and cared for delicately. To do so, we recommend to rinse after use, and hand wash in cold water using a mild detergent. No bleach. Lay flat in shade to dry.
All Trish Atelier pieces are made of a high quality, Italian Imported nylon lycra blend – typically, 80% nylon and 20% lycra. We choose only the best of quality materials to be sure your piece‘s longevity. For care instructions, please see our care tips.
Our customer service is available for you via Email at TrxshAtelier@gmail.com and during regular business hours Mon-Fri 9am- 5pm PST at 213-290-3330 please don't hesitate to contact with questions on your order!
Please allow up to 48 hours for response.
TRSH ships worldwide. If you are having trouble ordering please contact us via email Trxshatelier@gmail.com
TRY SUITS ON WITH UNDERGARMENTS!
If you do not love your selections, we offer an EXCHANGE POLICY, ONLY. NO REFUNDS.
Discounted and Custom items are final sale and cannot be exchanged. The exchange must be of equal or higher value. Customer will be required to pay the difference + applicable taxes if the value is higher. All merchandise returned to Trish Atelier is thoroughly inspected. All pieces considered soiled, worn or damaged will be shipped back to the customer. If you would like minor adjustments we consider this an exchange as well. Customer pays to ship back to Trish Atelier. We do not accept multiple exchanges/adjustments
Please Email Trxshatelier@gmail.com